Web Creative Director (UI/UX)

  • Remote
  • Full Time
  • Senior Manager/Supervisor

Who we are

Urban Insight designs, and develops innovative websites for mission-driven organizations like museums, universities, nonprofits, and cities. We thrive on having a professionally rewarding environment where you continue to learn and grow while creating meaningful projects for appreciative clients.

The opportunity

We're looking for a leader to grow and manage our creative department. This is an opportunity to build a team, manage and update creative and UX processes, work on exciting design concepts, and contribute to a thriving company culture. We want a true leader that embraces collaboration and loves to be challenged, one who is always striving for high quality and successful design.

Who you are

  • Ability to lead meetings and workshops with clients while clearly communicating thoughts and creative concepts.
  • 10+ years of design experience working in fast-paced creative environments.
  • 10+ years in UI design for desktop and mobile.
  • 5+ years of agency experience.
  • Expert-level knowledge with design tools such as Figma and Adobe XD.
  • Capacity to manage and oversee multiple projects.
  • Strong capability to work cross functionally (Strategy, Brand, Production, Design, etc) to develop creative solutions.
  • Robust organizational/prioritization ability and time management skills.
  • Meticulous and detail-oriented.
  • Owner's mindset, with the ability to approach feedback and problems with a positive attitude.
  • Bachelor's degree in a related field.


  • Help set the strategic direction of the organization as part of the senior management team.
  • Present to internal and external teams and stakeholders.
  • Lead and coach a team of designers through our design processes, nurturing their growth and professional development, and helping them reach their full potential.
  • Build design strategies that align business and user needs and goals.
  • Lead the translation of those goals and needs into wireframes, mock-ups, prototypes, layouts, and UI elements.
  • Establish clear goals and processes to enable consistent design deliveries.
  • Work with Project Managers to ensure creative assets meet the scope of work.
  • Improve our creative processes and standards through key initiatives.
  • Own end-to-end creative and user experience processes.
  • Participate in and support the sales processes.


  • Work from any location in the US, available 9am - 5pm in any US time zone.
  • This position is available for fully remote (US only), partially remote (a few days in the office) or in-person in our office located in sunny Los Angeles, CA.

Career Path

We anticipate this position to be a department leader who will join the senior management team after a successful training period.

About Urban Insight

  • Urban Insight is a leading digital agency with 30+ team members.
  • We work with some of LA’s best-known institutions, such as LACMA, The Broad, Planetizen Courses, University of Southern California, City of Los Angeles, and the Japanese American National Museum.
  • We’re the top-ranked Web development agency in Los Angeles, according to Clutch, an independent analyst. Have a look at what our clients say about us:
  • We design and develop custom applications using our favorite tools: Figma, Adobe XD, Zeplin .
  • We have a clearly defined project management methodology and case management system.
  • We run on the Entrepreneurial Operating System.

Why Work at Urban Insight?

  • We take on interesting, meaningful projects for appreciative clients
  • We work with you to create a career path that works for you
  • Work from anywhere in US or Canada
  • The average employee tenure is 6.5 years.
  • We're stable; We've been in business for 21 years, and continue to grow each year.
  • We offer a casual and flexible working environment with plenty of opportunities for growth for the right candidate
  • We believe in a reasonable life/work balance and enjoy 40-hour work weeks
  • We allocate time for training and professional development
  • There are many more reasons:


We offer a highly competitive salary, which depends on your qualifications and experience. Our salary package includes:

  • Paid time off (15 days increasing to 20 after four years)
  • Holiday time off (~10 days per year).
  • Health insurance (95% employer-paid).
  • Dental insurance (95% employer-paid).
  • Company-sponsored 401(k) plan with employer match (after 60 days).
  • Performance and compensation reviews annually.

To Apply

Please submit:

  • Your resume
  • Your portfolio (please include web examples)

Thanks for your interest in working with us at Urban Insight.

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